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Patient Communication

The Optimal Environment

Published on Jun 6, 2018
2 Minutes Read

The 3 Cs: The optimal teaching & learning environment


Person smiling and looking into a mirror to apply a contact lens

Where possible the teaching environment should avoid:

1. Crowded places

2. Open places

3. Cluttered spaces


Washing hands
Clean hands
A clean space
Clean space
Clean contact lenses and case
Clean lenses &
Clean case


You can build confidence (for yourself and your patients) by having simple tools at hand

Tissue box
Tissue box
Saline solution and contact lens case
Saline & case
Alcohol wipes
Alcohol wipes
Sink (ideal)
Printed document
Patient information


Cleanliness is crucial

  • Remember you are the role model – demonstrate handwashing in front of the patient
  • Remind your patients "Clean hands, Clean lens, Clean case"
Washing hands
Clean hands
  • Wash hands with soap and water
  • Dry hands with a lint-free towel
Clean contact lenses and case
Clean lenses & Clean case
  • Tap water must NEVER touch the lenses or case
  • Never use saliva to wet the lenses (or clean your hands)
  • Daily disposable lenses should always be thrown out after being worn
  • Always clean reusable contacts immediately after removal


Reusable contact lenses cleaning routine

1. Fill
Fill each chamber of your contact lens case with fresh contact lens disinfecting solution
Saline solution and contact lens case
2. Rub
Place one lens in the clean, dry palm of hand, and apply a few drops of your contact lens disinfecting solution. With one finger, gently rub the lens back and forth on your palm to clean the lens surfaces
3. Rinse
Rinse lens thoroughly with more of the solution, and put it into clean contact lens case
4. Repeat
Repeat this routine for other lens, close the case and leave lenses to soak overnight


Lens case cleaning routine

Emptying a contact lens case
1. Empty
Empty contact lens case of the old solution
Rinsing contact lenses
2. Rinse
Rinse it with fresh contact lens solution
Tissue box
3. Air-Dry
Allow case to air-dry upside down on a clean tissue
4. Replace
Replace contact lens case on a regular basis, at least every 3 months

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