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Have a question? We are happy to help.

For urgent issues, please call Customer Service or contact your sales representative.

Customer Service

For Customer Service enquiries:

Norway

General & Website Questions

Your Johnson and Johnson customer services team includes our expert, highly experienced customer care advisors who have over 40 years combined experience with ACUVUE®. Each team member is dedicated to offering a high level of customer care and also strives for excellence to ensure that you receive the perfect order.

To contact our expert team, please email [email protected] or you can call 800 30 274 during business hours.

 

Want to order online? 

Click the "Order lenses" button on the top right of the screen.

To contact our expert team, please call 800 30 274 during business hours.  

Our business hours are:

  • Monday to Thursday, 9am -5pm

  • Friday, 9am - 4:30

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Important Safety Information: ACUVUE® Contact Lenses are indicated for vision correction. As with any contact lenses, eye problems, including corneal ulcers, can develop. Some wearers may experience mild irritation, itching or discomfort. Contact lenses should not be used in case of eye infections or any other eye conditions, or in case of a systemic disease that may affect the eye. For detailed product information, including contraindications, precautions and adverse reactions, please consult the lnstructions for Use available on Johnson & Johnson website https://www.e-ifu.com/. Important Safety Information: ACUVUE™ Revitalens Multi-Purpose Disinfecting Solution (MPDS) is indicated for the care of soft (hydrophilic) contact lenses, including silicone hydrogel lenses. For detailed product information, including warnings and precautions, please consult the Instructions for Use. Failure to do so may result in serious eye infection or injury.  © Janssen-Cilag AS. 2025. All rights reserved. This site is published by Janssen-Cilag AS, which is solely responsible for its content. It is intended for use by Eye Care Professionals in Norway. ACUVUE®, 1-DAY ACUVUE® MOIST, 1-DAY ACUVUE® MOIST for ASTIGMATISM, 1-DAY ACUVUE® MOIST MULTIFOCAL, ACUVUE® OASYS, ACUVUE® OASYS MULTIFOCAL, ACUVUE® OASYS for ASTIGMATISM, ACUVUE® OASYS 1-Day for ASTIGMATISM, ACUVUE® OASYS 1-Day, ACUVUE® OASYS MAX 1-Day, ACUVUE® OASYS MAX 1-Day MULTIFOCAL, ACUVUE® OASYS MAX 1-Day MULTIFOCAL for ASTIGMATISM, ACUVUE® OASYS MAX 1-Day for ASTIGMATISM, ACUVUE™ RevitaLens, TearStable™, OptiBlue™, LACREON®, EYE-INSPIRED™ and HydraLuxe® are trademarks of Johnson & Johnson. Third-party trademarks used herein are trademarks of their respective owners. Last Update: Last Update: July 2, 2025.