Contact Us

For all complaints and inquiries related to vision products visit the customer concern site.

Jump to:
Contact Lenses

Contact Lenses

General Questions / Ordering

1-800-267-5098

[email protected]

M-F 8:30am – 6:00pm EST

Profesional Rebate Questions

[email protected]

1-855-621-3981

Consumer Questions

Comfort Promise (Money Back Guarantee)

1-855-621-3981

[email protected]

Billing Questions

1-800-465-0882

[email protected]

M-F 8am – 5pm EST

Product Use & Fitting Questions

1-877-334-EYES (3937)

M-F 8am – 7:30pm EST

Myopia Management Specific Questions

[email protected]

1-877-334-3937

M-F 8am – 4pm EST

Product Quality, Technical or Medical Questions

[email protected]

1-855-345-0032

M-F 10am – 5pm EST

Website Questions

[email protected]

1-800-876-4596

M-F 8am – 7:30pm EST

Ocular Surface Care

Ocular Surface Care

LipiFlow®, LipiScan®, LipiView®, MGE

Customer Service (Surgical)

[email protected]

1-877-266-4543

M-F 8:30am – 5pm EST

Fax: 1-888-760-1086

Technical Support

1-800-511-0911

M-F 8:00am – 8:00pm EST

After Hours Exchange

Accounts Receivable

[email protected]

1-866-483-6170

M-F 8:30am – 5pm EST

Brochure Requests

Contact your local sales representative to place all brochure orders.

PP2023OTH5594

Johnson & Johnson MedTech
We support the AdvaMed Code of Ethics on interacting with Healthcare Professionals.
Advamed Logo
© Johnson & Johnson Vision Care, Inc. and Johnson & Johnson Surgical Vision, Inc. 2024 All rights reserved. This site is published by Johnson & Johnson Vision Care, Inc. and Johnson & Johnson Surgical Vision, Inc., which are solely responsible for its content.

Third party trademarks used herein are trademarks of their respective owners.

Vision Made Possible