Tips for your business

Website

Five Second Challenge

Doctor working on laptop

Are the top items on your list things you want visitors to take away?

 

  • Is it easy to find a way to contact you?
  • What is your overall first impression?
  • Does your site reflect what a patient would find in your clinic?

 

Why is a website important?

Your website helps the patient get information, meet your team, and sense your practice before they enter your office. Often it’s where patients form their first impressions of your clinic, so there should be an emotional connection while maintaining professionalism. An effective website can help grow your patient base and improve overall satisfaction among your current patients with the care they receive.

Main considerations for a successful site

In a study of two billion web visits over a month, 55% spent less than 15 seconds actively on a page1. Because a user needs only 15 seconds to decide whether they’re interested in your practice, it’s important to create a strategy that sparks dialogue from their very first click on your site:

Know your audience:

Screenshot of the page from the fictional clinic's website

Understand your target audience to help determine your content and how communication will take place. Remember to include:

 

 

  • About us  
  • Promotions
  • Vision care products and services
  • Patient information (plans/forms)
  • Contact us (make this highly visible and include your phone number, address, and social media links)
  • Book an appointment (provide a link if your site allows online booking)

Tips for Success

Create a layout:

And a pleasant design for your website to increase user engagement and the overall success of the page. Consider the following design elements when creating your site:

Include visual elements throughout your site, such as graphics, videos, and other multimedia. Images should be engaging, unique, and high quality.

Add visual elements:

Throughout the site, including graphics, videos, and other multimedia. Images should be interesting, unique, and high quality.

Optimize for mobiles:

As the percentage of mobile traffic continues to rise rapidly, it’s important that your site be mobile‑responsive — this will boost your visibility in Google mobile searches, provide a better user experience, and deliver faster loading speeds.

Establish credibility:

Credibility is essential to convert website visitors into potential new patients. Establish credibility by displaying your medical qualifications, credentials, and awards (if any). Also show trust indicators, reviews, and brand logos.