Are your patients struggling with contact lenses?
ACUVUE® can help find a solution — smart contact lens guidance and troubleshooting are now a part of the MyACUVUE® experience
Keep new wearers in contacts
49% of new wearers dropout within the first year. LensAssist® can help.
Address top barriers
45% of patients in trial cited insertion/removal1 impacting practices and reduce support calls.
Boost patient success
74% success rate2 when patients receive proper support and Personalized guidance.
Protect revenue
Retain up to $21,695 per patient3 lifetime value. Keep patients in contacts with enhanced support.
See LensAssist® in action
How it works
LensAssist® helps identify where patients need support and provides personalized guidance so they can feel confident with their lenses anytime, anywhere.
Quick quiz
Patients complete a short set of questions to pinpoint exact struggles like application, removal, blinking, or slippage
Personalized troubleshooting
Based on their answers, patients receive corrective, step-by-step guidance, bite-size video tutorials and targeted tips
Always-on support
LensAssist® is built into MyACUVUE®, helping patients stay on track with starter guides, reminders, find a doc, and rewards—all in one place
Why it works
Built for new wearers
Tackles the most common challenges patients face when learning contacts
Turnkey practice activation
Activation is streamlined with a ready to go staff toolkit and patient materials
Simple, clear steps
Patient can practice with confidence and retake the quiz any time for fresh guidance
Grounded in R&D
Supported with the confidence of 2+ years of R&D for proven results
Footnotes
- 2024 US Incidence, 2024 Path to Purchase Research
- Sulley A, Young G, Hunt C. Factors in the success of new contact lens wearers. Contact Lens and Anterior Eye. 2017;40(1):15-24.
- Rumpakis J. New data on contact lens dropouts: an international perspective. Review of Optometry. 2010;147(1):37-42.
The information provided on this page and across the entire Acuvue.com experience is designed to offer educational insights into eye health, referencing expert advice from reputable medical and government organizations, including the American Academy of Ophthalmology, the American Optometric Association, and the National Eye Institute. While we research, report, and review the content on Acuvue.com and its extended social media to deliver accurate and up-to-date vision, vision care, and vision correction information, we do not make any assurances, and content accessed on or through Acuvue.com and its extended social media is NOT intended to replace professional medical advice, diagnosis, or treatment of any eye conditions or health issues. This brings us to our #1 eye health tip: Always consult a qualified healthcare professional for personalized medical guidance and care.
